Group Bookings
Overview
Jetstar Asia and Valuair recognise the unique needs of this customer segment and have developed a number of products that are both competitive and flexible. Groups are provided with special pricing, accessibility & a dedicated groups consultant to manage their bookings from initial quote to finalisation of travel.
How to book
Group travel is subject to Jetstar Asia and Valuair Terms and Conditions of Carriage.
Groups Desk operates Monday to Friday (excluding public holidays) from 0830 to 1730 Singapore time.
A group booking is defined as ten or more passengers travelling together.
All enquiries are to be sent via fax to the Jetstar Asia and Valuair Groups Desk at +65 6546 0571 or send an email to groups@jetststarasia.com.
Key Conditions
In order to qualify for more flexible group conditions on Jetstar Asia and Valuair the minimum group size is 10 passengers travelling together for a common purpose. Should your group number fall below 10 individuals or the group is no longer travelling together for a common purpose, you will no longer qualify as a group and your group booking will be cancelled. You may re-book individually, subject to availability at the time of re-booking.
Jetstar Asia and Valuair retain the right to offer its group fares conditions to selected groups after initial consultation.
See the Jetstar Conditions of Carriage for details on the conditions of travel.
Customer Feedback
Jetstar Asia and Valuair constantly look to see how it can better serve its customers. Your feedback is therefore very important to us. If you have any comments regarding our Groups Policy, please feel free to write to us at the above email addresses provided.